Refund Policy
We want you to be happy and in love with your Queenie’s Rage items. We have a 30 day Returns Policy on Rescued items only. This means you have 30 days from the date of receiving your item.
Contact us first with the return request stating your details, the item details, and the reason for the return. The items must be unworn and in the condition it was sent out in. If there are any signs it has been worn, altered, damage, damp, pet hair, smells etc the refund will be refused. The cost of the return is on the customer and proof of postage is required. If the item is damage or not as described upon your receipt, please contact us straight away. Photos may be required.
We do not except returns on Preloved or Vintage items. All our items are fully described to the best of our ability and honestly. The sizes or measurements are clearly stated. Please make sure it will fit before purchasing. If any items are not as described or damaged upon receipt, please contact us straight away. Preloved and Vintage are as they seem, pre-worn, so there will be signs of wear or previous use, but this and any damage will be described and reflected in prices. All our clothes have a history, embrace it! Help us help this planet by recycling and keeping clothes from the landfill.
Items purchased using QR Gift Coins (gift vouchers) that are eligible for return (Rescued, not as described, damage etc) will be given the equivalent back in QR Gift Coins to re-use on the site.
Any queries, returns request etc. email us at: